At Charles Estate Management, we offer full-service estate management solutions tailored to the unique needs of luxury homeowners. Whether you're looking for routine maintenance, personalized concierge services, or complete estate management, we have the expertise and professionalism to ensure your property is impeccably cared for.
Service Levels
We offer three distinct service levels, designed to meet the needs of homeowners in coastal communities like Newport Beach.
Weekly Unoccupied Detailed Property Inspections:
- Check alarm systems
- Check internal climate of the house
- Inspect for storm damage or saltwater exposure
- Inspect for potential humidity damage
- Check for vandalism or signs of trespassing
- Inspect systems in mechanical rooms
- Inspect refrigerators and freezers
- Check spa and pool temperatures
- Inspect hot water recirculation pump
- Walkthrough and inspection of all rooms
- Secure all exterior doors and windows
- Flush all toilets
- Check breaker panels
- Bring mail inside
- Inspect irrigation system
- Confirm landscaping/lawn maintenance
- Check vehicles (including battery checks for boats or jet skis)
- Empty ice trays
- Contract and manage all vendors
Pre-Arrival Inspection Services:
- Disarm alarm systems for arrival
- Open window coverings
- Raise pool and spa temperatures
- Reset clocks
- Confirm satellite and cable systems
- Check firewood supply (if applicable)
- Arrange for pre-arrival maid service
- Arrange for personal or executive chef services
- Organize transportation
- Raise internal temperature of the house (or cool depending on season)
- Turn on welcome lights
- Confirm operation of gas fireplaces
- Vehicle check, including marine vehicles (boats or jet skis)
Post-Departure Inspections:
- Secure all windows and exterior doors
- Re-activate alarm systems
- Lower internal temperature in the house
- Arrange for housekeeping services
- Remove perishable food items from refrigerator
- Schedule window cleaning
- Clean gutters and drains to prevent debris from ocean winds
- Disconnect and store garden hoses
- Empty central vacuum canisters
- Pool and spa cleaning
- Set clocks back one hour
- Schedule marine vehicle checks (if applicable)
- Secure outdoor furniture and beach equipment (patio furniture, surfboards, etc.)
- Schedule routine maintenance for water filtration systems or desalinators
Spring/Fall Coastal Property Preparation:
- Schedule window cleaning (including saltwater residue removal)
- Coordinate grounds care services
- Activate/deactivate irrigation systems
- Schedule pool and spa cleaning and necessary services
- Empty central vacuum canisters
- Set clocks ahead or back for daylight savings
Concierge Services:
- Mail Monitoring: Delivery or forwarding
- Package Acceptance: FedEx, UPS, and larger shipments on-site
- Housekeeping Personnel: Sourcing and scheduling
- Private Shopping: Personal shopping or stylist services
- Restaurant Reservations: Prime bookings at top local restaurants
- Flower Arrangements: Cut flowers delivered to your home
- Deck Furniture: Seasonal placement or storage
- Propane Canister Filling
- Laundry Services: Pickup and delivery
- Video/Sports Equipment Rentals: Pickup or returns (surfboards, beach gear, etc.)
- Accounting and Bill Payment: Manage all utilities and household bills
- Subcontractor Supervision: Oversee and pay contractors working on the property
- House Stocking: Food, liquor, and essentials stocked before arrival
- Personal Grocery Shopper: Arranged upon request
- Party Planning: For small dinners to large events
- Airline Ticketing: Booking and purchasing
- Private Chef Services: Personal chef for intimate dinners or large parties
- Outdoor Adventure Arrangements: Surfing lessons, paddleboard rentals, yacht charters
- Vehicle Services: Registration and scheduled maintenance delivery (including boats and jet skis)
- Airport Transportation: Arranged for guests or homeowners
- Owner Vehicle Shuttle: Convenient vehicle transfers
- Beach Equipment Rentals: Arranged for your convenience
- Limousine Service: Arranged upon request
- Construction Supervision: For small or large projects
- Plant Care: Watering and maintenance
- Confidentiality Guaranteed: All staff undergo extensive background checks and sign non-disclosure agreements.